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Nonprofit Membership

Frequently Asked Questions

Can we change the point of contact (POC) associated with the membership?

Yes, you may change your membership’s POC. To do so, please email [email protected] with the new POC’s information (first name, last name, position/title, work email, and phone number), and we’d be happy to make the appropriate changes.

Can our organization purchase multiple memberships?

Possibly! Contact us at [email protected] if your organization is interested in purchasing multiple memberships.

When does our membership expire?

Membership lasts for 12 months. Membership expiration date is listed on the digital membership card sent to the organization’s POC. If you need your digital ID card resent to you, please contact us at [email protected].

Can I reserve tickets online?

Yes, you can reserve tickets online here. For step-by-step instructions on how to reserve tickets, see our Nonprofit Membership Ticket Reservations guide.

What if we’d like to bring more than 15 people on a visit?

With your membership, you may bring up to 15 individuals per visit. For groups larger than 15, please purchase additional general admission tickets.